Linx Flooring Terms & Conditions

Last Updated: 14 September 2019

Welcome to Linx Flooring Terms & Conditions!


Below we have listed important legal terms that apply to anyone who visits our website or uses our services. These terms are necessary in order to protect both you and us, and to make our services possible and more enjoyable for everyone.  Linx Flooring offers a wide range of services and features and part of the terms below may not be relevant to the specific services you use.

1. Interpretation

In these terms and conditions Customer means the person or persons purchasing the goods as detailed on the Invoice. The Goods means the items described on the Invoice. Contract means the agreement of sale between the Company and Customer of goods. The Company means Linx Flooring. The Fitter means the self-employed carpet and hard flooring fitter.

2. Legal Title

The legal title to the Goods shall remain in the property of the Company until any monies whatsoever which are owing to the Company by the Customer have been paid in full. The Company reserves the right for its agent and/or employees to enter the premises of the Customer and repossess the Goods, in the event of non-payment of the outstanding balance.

3. Basis of the Sale

The Goods are sold by the Company on terms contained in the Sale of Goods Act 1979. No change may be made to the Contract unless agreed in writing by the Company.

4. Where Goods are ordered and leave the store

The Company is not liable for a refund but may offer a credit note after any cancellation charges have been applied. At the discretion of the Store Manager, unopened packs of flooring can be returned for a full refund.

5. Cancellations

If any Contract is cancelled by the Customer prior to delivery, the Customer will be liable to pay the Company 30% of the price of the Goods to cover expenses incurred and this will be deducted from any deposit or advance payment paid by the Customer. The Contract cannot be cancelled by the Customer after delivery. The Company may cancel the Contract at any time before it notifies the Customer that the Goods are ready for delivery/collection if it is unable to fulfil the Contract due to any cause beyond its control. In this event, the company’s only liability is to refund any deposit or advance paid by the Customer.

6. Price of Goods

The price of Goods provided by the Company is set out on the Invoice.

7. Fitting Services

The Company acts as agents for local independent self-employed floor covering fitters and arrange one of these to deliver and/or fit your purchase under a separate agreement between you and the Fitter. The Company retains full responsibility for its products and services, the Fitter is responsible for the standard and quality of the work and any liability arising from the installation. When purchasing in store, the fitting charge is inclusive of the price of flooring and will be paid prior to delivery/installation. Rooms should be clear of furniture and of old carpets unless stated in the Contract these services are an additional charge. By continuing with your purchase, you confirm your acceptance of this agreement.

8. Terms of Payment

Full payment for Goods and services detailed on the Invoice to be paid after delivery/install of the Goods. Payment for fitting is inclusive of the price shown on the Invoice. A deposit of 50% of the price of sale is needed prior to ordering the goods and arranging a fit date. All Prices are in GBP and inclusive of fitting charge.

9. General

9.1. Although the Company will always endeavour to meet all delivery or fitting agreements, no liability will be accepted by the Company for a claim of compensation should the agreed date should be extended from the original agreement made.

9.2. No liability is accepted by the Company in respect of the Goods supplied by the Company in accordance with the Customer’s own specification and/or measurements, nothing contained within these Terms and Conditions of Sale does, nor will, affect your statutory rights.

9.3. When carpets are selected from samples it is occasionally found that variations occur to the actual carpet supplied. Every effort will, of course be made to ensure an exact match as possible, but no guarantee of a match can be given.

9.4. In the case of partial completion of an order, which may occur for variety of reasons, the Company shall be entitled to payment proportional to the amount of goods supplied and work carried out.

10. Faulty Goods

Complaints relating to faulty Goods should be notified in writing within 7 days of the fault becoming apparent and should be addressed to Linx Flooring, 10 South Street, Boston, Lincolnshire, PE21 6HE or by e-mail to linxflooring@aol.com. Where Goods are reported as faulty later than 7 days after instalment, the Company reserves the right to arrange an independent inspection and if the Goods are found on inspection to not be faulty by the result of fair wear and tear, negligence or wilful damage, the company retains the right to make a reasonable charge to cover the cost of the independent inspection. The Customer and Company shall both agree to be bound by the results/findings of the independent inspector.

Independent Fitter Terms & Conditions

1. Interpretation

In these terms and conditions Customer means the person or persons purchasing the goods as detailed on the Invoice. The Goods means the items described on the Invoice. Contract means the agreement of sale between the Company and Customer of goods. The Company means Linx Flooring. The Fitter means the self-employed carpet and hard flooring fitter.

2. Legal Title

The legal title to the Goods shall remain in the property of the Company until any monies whatsoever which are owing to the Company by the Customer have been paid in full. The Company reserves the right for its agent and/or employees to enter the premises of the Customer and repossess the Goods, in the event of non-payment of the outstanding balance. Legal title to the Goods does not at any stage rest with the fitter.

3. Basis of the Sale

The fitting and delivery services for flooring provided by the fitter are supplied under a separate contract from the supply of Goods to the Customer by the Company. The Companyis not responsible for the delivery or fitting of the Goods to the Customer.

4. Terms of Payment

Payment for fitting is inclusive of the price shown on the Invoice. Fitting charge is paid in Store.

5. General

No responsibility is accepted by the Fitter for damages to underfloor piping, cabling etc (unless the exact locations of any obstructions are given in writing prior to the installation.)

ABOUT LINX

CUSTOMER SERVICE

BOSTON SHOWROOM

10 South Street

Boston

Lincolnshire

PE21 6HE

01205 351574